FAQs

WHAT WE TREAT:
Our doctors treat benign and malignant conditions of the colon, rectum, and anus. The most common anorectal conditions we treat include hemorrhoids, anal fissures, perianal abscesses and fistulas, anal warts, pruritus ani, levator spasm, and anal cancer. Common pelvic and abdominal diseases we manage include colorectal polyps, colon cancer, rectal cancer, medically refractory crohns and ulcerative colitis, rectal prolapse, and severe constipation. Our doctors also perform routine screening colonoscopy exams, and surgically treat anorectal conditions, as necessary. If you have any of these conditions, or any other issues requiring our expertise, please refer to the Glossary of  Terms, the Surgical Procedures, or call the office to set-up an appointment.

CRITERION FOR COLON CANCER SCREENING:
Screening saves lives. If you are age 50 or older, have a family history of colorectal cancer or polyps, or believe you are at higher risk for colon cancer, call the office to schedule a screening appointment. Screening colonoscopy is the best option for preventing and diagnosing colon cancer, and patients without current anorectal symptoms should inquire about our Instant Access program.

AFTER HOUR CALLS:
If you have a medical situation that cannot wait until the next business day, call our office and speak to our answering service. The operator will take your information and have the on-call doctor contact you to answer your questions.

If you have not received a call from the doctor within an hour, please call again. If your situation is a true emergency, please go to the emergency room.

PLEASE NOTE:
Dr. George, Dr. Kimmins, Dr. Bossard and Dr. Rossi are specialty surgeons. Due to the nature of this type of practice, unavoidable delays in your visit may occur due to emergencies, and other urgent medical issues. Please be assured that you will be given the same care if you require emergency treatment during office hours. We will be happy to reschedule your appointment if you’re unable to wait.

ON-CALL DOCTORS:
Our doctors, (or a covering doctor)  are available for urgent medical issues at all times. The on-call physicians do not refill prescriptions. On-call doctors generally cannot prescribe medications or make a diagnosis over the telephone, and emergency problems must be handled through the hospital Emergency Room.

RELEASE OF YOUR MEDICAL RECORDS:
If you have a medical situation that cannot wait until the next business day, call our office and speak to our answering service. The operator will take your information and have the on-call doctor contact you to answer your questions.

MEDICATION POLICY:
Our office has a 48 hour refill policy for all medications.  Everyone is required to show a picture ID at the time of pick up.  If a prescription is being picked up by anyone besides the patient, the patient needs to provide a full name, and that person will be required to show a picture ID.

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